People & Culture Coordinator

Role summary

You will be responsible for the day-to-day administration of the People & Culture department plus lead a number of process improvement projects. You will be the first point of contact for all queries coming from staff, volunteers and external stakeholders. This role includes recruitment and on boarding of new staff, HR administration and reporting, management of confidential documents and databases, and taking a lead in promoting a healthy organisational culture.

This is a diverse role, where no two days will be the same. We require an individual who is a problem solver, is a great communicator, has an excellent eye for detail, and is happy to work as part of a team as well as autonomously. You will need to be curious, proactive, responsive and astute.

Your responsibilities will include:

- Being the first point of contact for any queries that come into the department,
- Managing HR processes and confidential databases,
- Producing ad hoc HR reports on a variety of people metrics,
- Liaising across all departments on a variety of projects,
- Assisting with leading employee engagement initiatives,
- Coordinating end to end recruitment and on boarding, and
- Build relationships with third-party suppliers providing them with support and communications.

About you:
You will be approachable, commercially minded and have a proven ability to balance multiple priorities. You produce written communication that is well defined and concise and you are able to effectively communicate with staff, managers, executives and external stakeholders.

- You have experience in a similar HR role and/or relevant degree
- You have high levels of discretion and confidentiality
- You’re a strategic, creative and practical thinker and planner
- You have excellent computer literacy, are proficient with Office365 and have an aptitude to learn new systems and platforms
- Excellent administrative and project management skills.
- An ability to manage numerous projects simultaneously, with excellent attention to detail, often working to tight deadlines
- Have the ability to show initiative and take ownership of duties and tasks
- You have strong people skills — you are approachable, a good listener and empathetic.
- You have the highest levels of personal integrity and ethical behaviour

Education level


Report to

Executive Manager – People & Culture



  • Generalist


Important traits

Empathetic, a collaborator, proactive, a relationship builder, an awesome communicator