Customer Success Manager

Role summary

As customer service manager, you will be utilising your relationship skills to ensure our customers are supported and successful. As you will be supporting businesses with their logistics questions, ideally you have some exposure to e-commerce, logistics/supply chain or warehouse management systems.
There is plenty of autonomy in this role, but this comes with plenty of support from our collaborative team. We have always worked remotely, so manage this well!
Day to day....

Education level

School of Life

Report to

Co-founder & CEO

Responsible for

0, but with opportunities to grow into a leadership role supporting a growing CS team

Skills

customer-service

  • Order Management
  • Online

sales

  • Account Management
  • Software/Solution Sales
  • Operations Management

Important traits

You've got hustle, a leader, solution focussed, a collaborator, organised