Retail Sales Associate

Role summary

We are seeking a full-time Retail Sales Associate to join our upcoming Pacific Fair store. You’re a team player with a positive, can-do attitude. You live and breathe fashion and are the first to know about the next big trend. You can think on your feet, love a chat, and problem-solve like a pro. You want to develop your skills and grow within the business. While you love a laugh, you pride yourself on your work ethic and getting the job done.

KEY RESPONSIBILITIES:

- Lead by example in delivering genuine and exceptional customer service.
- Style customers and introduce them to new products.
- Be driven to learn more about the fashion industry and the ethos of our brand. Sustainability is a BIG part of who we are (we’re a certified B Corp), and we want you to be as passionate about it as we are.
- Assist with online customer service, including fulfilling orders, click and collect, holds, and inquiries.
- Contribute to visual merchandising and housekeeping standards in-store.
- Previous retail or customer service experience, preferably in retail fashion
- Excellent communication and interpersonal skills to connect with customers and team members.
- Availability to work Sunday - Thursday

Education level

School of Life

Report to

Sales Manager

Responsible for

none, but you will collaborate with the wider sales team

Skills

sales

customer-service

Important traits

You've got hustle, creative, great time management, great attention to detail, an awesome communicator